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Here's our step by step guide to suspend your profile: Please note that when you suspend your account, automatic renewal will not be cancelled as this must be done separately.
How to hide your profile: If you’re a member of and want to take a break from dating, you can easily decide to hide your photo.
Select "Manage your subscription" and ensure that you follow the instructions through to the end.
Cancellation cannot however be carried out within 24 hours of making your payment, and must be made no later than 48 hours before your next subscription payment is due.
You may alternatively speak to a member of our team on 020 305 96 494.
Amazing dates happen every day on and it’s no surprise why – we have thousands of new people joining each day making the search for your perfect match all that easier.
Before you can delete your account, you need to cancel the automatic renewal of your subscription.